FAQ (Frequently Asked Questions)

Check out our frequently asked questions and answers below.

What is included with ClickCon?

Here’s what you get with a ClickCon Conference Pass
  • Access to ALL classes, workshops, and photowalks
  • Model and wardrobe independent shoots
  • Access to ALL hands-on shooting bays
  • Loaner demo gear
  • Top pro Q&A sessions
  • Access to the Carnival Party
  • Marketing Midnight Madness access
  • VIP trade show access
  • Hourly trade show contests
  • Premium ClickCon swag bag (when staying at the Hilton Hotel)

What is ClickCon Max?

Join us for a day of excitement as we utilize some of the most famous Chicago locations as a backdrop to shooting glory. Our team has selected themes suggested by you and will bring them to life with the incredible design teams led by top area artists. There is something for everyone involved in this day of adventure and excursions.

Simply choose your six to eight hours of excursions and education. At the end of the day, become our guest at a reception held for our real wedding couple.

Learn more and register here.

What will I need at registration?

Please bring a copy of your registration receipt and a valid ID (passport or driver’s license) with you to registration.
Registration Hours
Sunday: 2:00 p.m. – 8:00 p.m.
Monday: 7:00 a.m. – 4:00 p.m.
Tuesday: 8:00 a.m. – 4:00 p.m.
Tickets will only be sold at the door in the event we do not sell out.  All tickets are non-refundable.

What are the swag bags?

Swag bags are our gifts to attendees staying at the conference hotel and registered for the event. By staying at the hotel, you help us keep our conference costs down so this is our way to say thank you! Our swag bags contain over $100 worth of merchandise neatly packed away in a camera bag.
To receive a bag, make sure to put the same name you registered for the event with on the room reservation. If more than one attendee is staying in a room, please just list the second attendee as a second person on the room reservation. No more then two bags are given per room.

What is the Roam Chicago scavenger hunt?

Kick off your experience getting to know your fellow attendees as teams race through Chicago on-foot in this two-hour interactive city tour. You’ll answer questions and attempt challenges while discovering culture, art, and history while also getting a sneak peak at many of ClickCon’s hands-on shooting locations. Work together as a team and track your status through the custom game app.

Who is the keynote speaker?

All of our workshops and keynotes will be announced approximately 60 days before the event, but we promise it will be an hour well spent! At ClickCon, we are all about breaking the mold when it comes to education.

Do I have to register for classes?

At ClickCon, we are all about breaking the mold when it comes to education.
Yes. Our classes will be announced as we schedule them so make sure to sign up for updates by email or social media! Classes will be available for booking 30 days prior to the conference. Don’t worry; we have plenty to keep everyone busy and we take a much different approach to education than your typical conference. First, we cut out all the fluff. We know your time is valuable, so we don’t waste any of it; we dig right into each topic! We’ll educate you on all the amazing things your instructor has done in their career well in advance of the class.
Each class is based around ONE main topic and class times are kept at 60-90 minutes so you can dig right into the meat of each topic. Thirty minute breaks between classes allows you time to socialize with others and take in what you learned before heading to your next class. Class sizes are kept small and limited only to registrants.

How are the classes offered?

There are two types of classes. The first is lecture style where you will be observing an instructor. For these types of classes just bring an open mind and maybe a notepad to keep track of what you’ve learned.
Our second class type is hands-on. Be prepared with your camera as you dig right in and work alongside your class pro. Classes are held onsite and offsite (offsite classes are within walking distance of the hotel).

What levels are the classes?

We have something for everyone at ClickCon. Classes are first designated by skill level: beginner, intermediate, and advanced. Classes are also broken into topics. This helps you choose what classes best fit your interests.
When classes are announced, we also will put together suggested schedules based on your genre and skill level. We are here to take the stress out of planning your conference and just want you to sit back, enjoy, and learn!

What is the "models on loan" program?

Have some extra time and want to simply expand your portfolio? Check out our Models On Loan program. Our design team will be hard at work creating about 100 different themes during the hours of ClickCon. Models will be spending their time working with photographers and videographers all over ClickCon. All you have to do is proceed to the Model On Loan area located on the third floor. You can inquire there to secure a model for a scheduled hour. Even better, if you find a model walking around the host hotel with a red flashing badge THEY WANT TO WORK WITH YOU! Approach, grab and shoot! It’s that easy. Pair this up with a cool lens or light from our gear rental program and you will be completely ready to hit the hotel for an amazing portfolio image. Please remember this is a community event and all of our ClickCon models, hair and makeup artists are donating their time to work with you. We do have one positive rule. For any model you photograph or video please upload one image or clip for their portfolio to our main gallery page. This helps us keep the costs of ClickCon down while creating a great portfolio and experience for everyone involved.

Can I use these photos for my portfolio?

Absolutely! We encourage you to use anything you shoot at ClickCon. We just ask one favor; please share them with us, as well. Our models are working for free in exchange for images for their portfolio and this is how we can offer this amazing service for FREE. We want our models to come back year after year. We will send detailed instructions on how to best share your images as the event gets closer.

I heard I can try out loaner / demo gear.

Our top sponsors will be bringing their latest gear for you to check out and demo in your independent shoots FREE OF CHARGE! This is an amazing opportunity to try before you buy firsthand.

What is the Carnival Party?

Grab your camera and enjoy snacks and drinks as ClickCon transforms the Hilton’s Normandy Lounge into an unforgettable carnival experience. Join fellow attendees and top pros to capture amazing photos and videos that will enhance both your portfolio and skills!

What are the hands-on shooting bays?

Hands-on shooting bays will transform you into another time as these high-stylized areas are designed to both inspire and educate. Join our top pros as they walk you through how they lit these sets and are obtaining their killer shots. Bring out your cameras and take advantage of these amazing image opportunities all lit by today’s latest and greatest gear.

What is your cancellation/refund policy?

We take pride in bringing you all ClickCon has to offer at an extremely affordable price. For this reason, there will be no refunds, cancellations or transfer of tickets accepted for any reason. While we are very compassionate and do understand that life happens, there is one way to make sure we can continue to bring you this great opportunity at a phenomenal price. This is to control the costs and trade of tickets to ClickCon. Please understand that this is a limited ticket event. This show will sell out. When you book a spot to attend ClickCon you are reserving class space that others will not be able to attend once sold out. We will not allow the transfer or trade of tickets due to the possibility of scalpers selling them at higher price. This conference is truly for the community and we would like everyone to have the same chance at attending the conference at the very same price.